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  • Primary Care Advanced Practitioners Forum
    17:00 -18:00
    04/05/2021

    Each sessions will be focused on 5 key items about a topic, and will be held at 5pm…. Or as we have called it 5 @ 5!

    These sessions will be focused on ‘Bite Size’ learning for Primary Care Advanced Practitioners, breaking down complex subjects into more manageable chunks, with five take home learning outcomes that can easily be put into practice.

    The sessions will be for an hour, with a 45min presentation from a guest speaker, and 15mins for discussion and Q&A time.

    Sign up

    Please email bcu.academy@wales.nhs.uk to book a place

    About the AP Forum

    The Primary Care Advanced Practitioners Form, welcomes AP’s working in Primary & Community care to attend this informal forum, focused on Primary Care presentations, Case studies and Networking.

    This evening can be used towards your CPD hour’s.

     

    Meeting takes place at 5pm, on the first Tuesday each month.

    Please feel free to share this invite with your colleagues.

    How to log on to teams on a home device:

    • Ensure you have received the invite to your personal email address
    • Check your email for the Teams Meeting invite and click the Join Microsoft Teams Meeting link.
    • Open Teams on the web or download the app
    • Select join as Guest
    • Enter your name and choose your audio and video settings
    • Click the Join Now button to be admitted into the meeting
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  • Clinical Coding Read Version 2
    13:00 -16:00
    05/05/2021
    Agenda

    Clinical Coding Read Version 2

     

    A Half Day Workshop

     

    Designed specifically for primary care staff involved in clinical coding using Read Version 2, this workshop will enable delegates to feel confident that they are coding correctly. Delegates will understand the structure of Read V2 and how this assists in selecting the correct code. The workshop will explore different search techniques and raise awareness of common pitfalls and errors to avoid. This half day workshop is theory-based, with demonstrations provided using the NHS Browser. A joint practical exercise will be undertaken during the session with input from delegates and a further exercise provided within the workbook should be completed back at practice to consolidate learning.
    Arrival
    Welcome, introductions and objectives

    Read codes – definition and purpose

    The history of Read Codes and their development

    Differences between coding in primary and secondary care

    Why Read Code?

    The structure of Read V2 – chapters and hierarchy

    Hierarchy exercise

    Common abbreviations

    [ ] Codes derived from secondary care

    Break
    Search techniques

    Common coding errors

    The importance of episodicity

    Hints and tips on coding correctly

    Practical coding exercises – discharge summaries

    Action planning

    Questions and Close
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  • Clinical Notes Summarising
    13:00 -16:00
    11/05/2021
    Agenda

     

    Clinical Notes Summarising in Primary Care

     

    A Half Day Workshop

     

     

    Course Objectives:This practical and interactive workshop has been designed specifically for summarisers within primary care to enable them to understand the purpose and significance of summarising both new patient records and incoming correspondence.  The workshop will provide a suggested step by step process for summarising new patient records.  Information provided during the session is in accordance with the Good Practice Guidelines for GP electronic patient records V4 (2011).

    DELEGATES MUST HAVE A GOOD WORKING KNOWLEDGE OF READ CODES/ CTV3 CODES PRIOR TO ATTENDING THIS SESSION.

    Arrival
     Welcome, introductions and objectives

    The purpose and significance of summarising in primary care

    What is required before you start

    ·         The summarising process

    Break
     The importance of Episodicity

    Use of Problems (if appropriate)

    Hints and tips on data entry

    The importance of an accurate Summary

    Records received via GP2GP

    Quality Assurance and maintenance

    Hints and tips on coding correctly

    CARAT

    Questions and Close
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  • How to Deal with Violent & Aggressive Patients
    13:00 -16:30
    20/05/2021
    Agenda

     

    How To Deal With Violent & Aggressive Patients

    A Half Day Workshop

     

    Course Objectives:This workshop provides operational front line staff, in Primary Care, with the skills and understanding  to be have greater confidence in dealing with any  aggressive behaviour, which they may experience, safely

    It also provides the opportunity for personal reflection as well as peer-to-peer learning.  All delegates will receive a certificate of attendance

     

    Arrival
     Welcome, Introductions and Objectives

    Why do patients become aggressive?

    ·         Triggers to aggressive behaviour

    ·         Understanding the mind-set of an aggressive person

    ·         The legislative framework

     

    How to Assess the risk

    ·         Stage of escalation

    ·         How we may inadvertently compromise our own safety

    ·         Warning signs & symptoms

     

    Dynamic personal risk assessment

     

    Tea/Coffee
      

    How to respond to conflict

    ·         Our natural response to conflict

    ·         PAC/ AIM/LEAP Models

    ·         ‘Red rag’ words and phrases

    ·         Signalling non-aggression through body language

    ·         Acknowledging and responding to strong emotion

     

    Some Practical Scenarios

     

    Reflection & Action Plan

     

    Close
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  • Succeeding with Difficult People
    13:00 -16:30
    26/05/2021
    Agenda

     

    Succeeding with Difficult People

     

    A Half Day Workshop

     

     

    Course Objectives:The aim of this workshop is provide delegates with the skills to deal with difficult people in the workplace. These may be patients, colleagues or other people they meet in work situations.

    By the end of the workshop delegates will be more confident in their ability to deal with these tricky situations.

    Arrival
     Welcome, Introductions and Objectives

    Defining Difficult Behaviour

    Is it Me?

    The Importance of Assertiveness

    Ten Types of Difficult Behaviour

    The Importance of Listening Skills

    Interpreting Body Language

    Break
     Types of Aggressive Behaviour

    Dealing with Non Violent Aggressive Behaviour

    Some Basic Steps

    ·         Assertive language and techniques

    Personal action planning

    Questions and Close
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