- 04May 4, 2021
Primary Care Advanced Practitioners Forum
Each sessions will be focused on 5 key items about a topic, and will be held at 5pm…. Or as we have called it 5 @ 5!
These sessions will be focused on ‘Bite Size’ learning for Primary Care Advanced Practitioners, breaking down complex subjects into more manageable chunks, with five take home learning outcomes that can easily be put into practice.
The sessions will be for an hour, with a 45min presentation from a guest speaker, and 15mins for discussion and Q&A time.
Sign up
Please email bcu.academy@wales.nhs.uk to book a place
About the AP Forum
The Primary Care Advanced Practitioners Form, welcomes AP’s working in Primary & Community care to attend this informal forum, focused on Primary Care presentations, Case studies and Networking.
This evening can be used towards your CPD hour’s.
Meeting takes place at 5pm, on the first Tuesday each month.
Please feel free to share this invite with your colleagues.
How to log on to teams on a home device:
- Ensure you have received the invite to your personal email address
- Check your email for the Teams Meeting invite and click the Join Microsoft Teams Meeting link.
- Open Teams on the web or download the app
- Select join as Guest
- Enter your name and choose your audio and video settings
- Click the Join Now button to be admitted into the meeting
- 05May 5, 2021
Clinical Coding Read Version 2
Agenda Clinical Coding Read Version 2
A Half Day Workshop
Designed specifically for primary care staff involved in clinical coding using Read Version 2, this workshop will enable delegates to feel confident that they are coding correctly. Delegates will understand the structure of Read V2 and how this assists in selecting the correct code. The workshop will explore different search techniques and raise awareness of common pitfalls and errors to avoid. This half day workshop is theory-based, with demonstrations provided using the NHS Browser. A joint practical exercise will be undertaken during the session with input from delegates and a further exercise provided within the workbook should be completed back at practice to consolidate learning. Arrival Welcome, introductions and objectives Read codes – definition and purpose
The history of Read Codes and their development
Differences between coding in primary and secondary care
Why Read Code?
The structure of Read V2 – chapters and hierarchy
Hierarchy exercise
Common abbreviations
[ ] Codes derived from secondary care
Break Search techniques Common coding errors
The importance of episodicity
Hints and tips on coding correctly
Practical coding exercises – discharge summaries
Action planning
Questions and Close - 11May 11, 2021
Clinical Notes Summarising
Agenda Clinical Notes Summarising in Primary Care
A Half Day Workshop
Course Objectives: This practical and interactive workshop has been designed specifically for summarisers within primary care to enable them to understand the purpose and significance of summarising both new patient records and incoming correspondence. The workshop will provide a suggested step by step process for summarising new patient records. Information provided during the session is in accordance with the Good Practice Guidelines for GP electronic patient records V4 (2011). DELEGATES MUST HAVE A GOOD WORKING KNOWLEDGE OF READ CODES/ CTV3 CODES PRIOR TO ATTENDING THIS SESSION.
Arrival Welcome, introductions and objectives The purpose and significance of summarising in primary care
What is required before you start
· The summarising process
Break The importance of Episodicity Use of Problems (if appropriate)
Hints and tips on data entry
The importance of an accurate Summary
Records received via GP2GP
Quality Assurance and maintenance
Hints and tips on coding correctly
CARAT
Questions and Close - 20May 20, 2021
How to Deal with Violent & Aggressive Patients
Agenda How To Deal With Violent & Aggressive Patients
A Half Day Workshop
Course Objectives: This workshop provides operational front line staff, in Primary Care, with the skills and understanding to be have greater confidence in dealing with any aggressive behaviour, which they may experience, safely It also provides the opportunity for personal reflection as well as peer-to-peer learning. All delegates will receive a certificate of attendance
Arrival Welcome, Introductions and Objectives Why do patients become aggressive?
· Triggers to aggressive behaviour
· Understanding the mind-set of an aggressive person
· The legislative framework
How to Assess the risk
· Stage of escalation
· How we may inadvertently compromise our own safety
· Warning signs & symptoms
Dynamic personal risk assessment
Tea/Coffee How to respond to conflict
· Our natural response to conflict
· PAC/ AIM/LEAP Models
· ‘Red rag’ words and phrases
· Signalling non-aggression through body language
· Acknowledging and responding to strong emotion
Some Practical Scenarios
Reflection & Action Plan
Close - 26May 26, 2021
Succeeding with Difficult People
Agenda Succeeding with Difficult People
A Half Day Workshop
Course Objectives: The aim of this workshop is provide delegates with the skills to deal with difficult people in the workplace. These may be patients, colleagues or other people they meet in work situations. By the end of the workshop delegates will be more confident in their ability to deal with these tricky situations.
Arrival Welcome, Introductions and Objectives Defining Difficult Behaviour
Is it Me?
The Importance of Assertiveness
Ten Types of Difficult Behaviour
The Importance of Listening Skills
Interpreting Body Language
Break Types of Aggressive Behaviour Dealing with Non Violent Aggressive Behaviour
Some Basic Steps
· Assertive language and techniques
Personal action planning
Questions and Close
Calendar