- 05October 5, 2021
Recovering from the Pandemic - Leading your Team
Agenda Recovering from the Pandemic – Leading your Team
A Half Day Virtual Workshop
Course Objectives: This workshop provides operational front line team leaders and managers in Primary Care, with the opportunity to reflect on how they managed the challenges of dealing with a pandemic. Unpicking lessons learnt and looking for opportunities to include these in planning for the future. Especially planning to ensure a sustainable service is delivered by resilient people.
The sessions provide the opportunity for personal reflection as well as peer-to-peer learning as well as the development of a personal action plan. All delegates will receive a certificate of attendance
Arrival Module 1 90 Minutes
Welcome, Introductions and Objectives - Staff safety and risk management
- Remote working
- Staffing levels
- Prioritising workload
- Leading the team
Comfort Break Module 2 90 Minutes
- Emotional intelligence
- Listening skills
- Managing pressure
- Self-Care
- Mindfulness
- Mental health and burnout
Reflection & Action Plan
Close - 05October 5, 2021
Advanced Practitioners Forum - Managing Fertility Issues in Primary Care
These sessions will be focused on ‘Bite Size’ learning for Primary Care Advanced Practitioners, breaking down complex subjects into more manageable chunks with five take home learning outcomes that can easily be put in place.
All Advanced Clinical Practitioners working in Primary & Community Care are invited to attend these informal forums focused on Primary Care presentations, case studies and networking. The forums can be used towards CPD hours.
To book a place, please email BCU.Academy@wales.nhs.uk
- 06October 6, 2021
Making Reflective Practice Real - For ACPs in Primary Care (Cohort 2)
No additional detail for this event.
- 07October 7, 2021
Clinical Coding Read Version 2
Agenda Clinical Coding Read Version 2
A Half Day Workshop
Designed specifically for primary care staff involved in clinical coding using Read Version 2, this workshop will enable delegates to feel confident that they are coding correctly. Delegates will understand the structure of Read V2 and how this assists in selecting the correct code. The workshop will explore different search techniques and raise awareness of common pitfalls and errors to avoid. This half day workshop is theory-based, with demonstrations provided using the NHS Browser. A joint practical exercise will be undertaken during the session with input from delegates and a further exercise provided within the workbook should be completed back at practice to consolidate learning. Arrival Welcome, introductions and objectives Read codes – definition and purpose
The history of Read Codes and their development
Differences between coding in primary and secondary care
Why Read Code?
The structure of Read V2 – chapters and hierarchy
Hierarchy exercise
Common abbreviations
[ ] Codes derived from secondary care
Break Search techniques Common coding errors
The importance of episodicity
Hints and tips on coding correctly
Practical coding exercises – discharge summaries
Action planning
Questions and Close - 07October 7, 2021
Social Prescribing Level 2 (Part 1)
This Level 2 workshop has been developed for Practice Managers, Social Prescribing Link Workers and Supervisory-level clinical and non-clinical staff, to shape and further develop the Social Prescribing function within a Primary Care setting. The objective is to look at the added value social prescribing can bring to a number of practice systems such as referrals templates, care pathway development and inter-practice relationships. Delegates will explore how to work in a positive and pro-active way with patients in order to improve their health and social care journey and will also consider the wider implications of the Link Worker role whilst setting performance standards and evaluation of outcomes and output.
Delegates will take a closer look at the models of collaboration, partnership and service development. By the end of the workshop, delegates will have shared experiences, explored alternative and innovative ways of working within a network and the wider Health and Social Care Environment. We take brief look at development and funding opportunities to aid expansion and consider sue of tendering for grants whilst exploring the impact on sustainability. We will consider how working together can improve services, create opportunities and secure futures for partner organisations.
Topics covered will include:
- Lessons learned, experiences shared, the evolving landscape
- Quality Assurance, activity data, case studies and evidencing outcomes
- Identifying patients who may benefit from Social Prescribing support
- Referral templates/methods: information to share with the Social Prescriber and other external sources of referral
- Working as a Team: getting it right through robust referral processes and pathways
- Pathway development: communication between providers, patients at the centre of care
- Flowcharts for practices and practitioners and allied Health and Social Care organisations
- Personal Health Budgets, direct payments and integrated personal budgets to fund care
- CVS structures and a brief overview of sustainability and funding streams
- How CVS organisations are funded and activity/achievement analysed and reported
- Bringing the services to your Practice/PCN/Patients; recognising gaps in services
- A look at some new and specialist services in the community. Engaging with these new colleagues in care
- Monitoring success; measure baseline activity, realistic goals and measuring outcomes/output
- Developing tailored care plans and using these to work with patients
- Managing patient expectations
- Self-care, support for the Social Prescribing function
- Next steps and action planning
Primary and Community Care Academy
Betsi Cadwaladr University Health Board