- 06April 6, 2021
Primary Care Advanced Practitioners Forum
Each sessions will be focused on 5 key items about a topic, and will be held at 5pm…. Or as we have called it 5 @ 5!
These sessions will be focused on ‘Bite Size’ learning for Primary Care Advanced Practitioners, breaking down complex subjects into more manageable chunks, with five take home learning outcomes that can easily be put into practice.
The sessions will be for an hour, with a 45min presentation from a guest speaker, and 15mins for discussion and Q&A time.
Sign up
Please email bcu.academy@wales.nhs.uk to book a place
About the AP Forum
The Primary Care Advanced Practitioners Form, welcomes AP’s working in Primary & Community care to attend this informal forum, focused on Primary Care presentations, Case studies and Networking.
This evening can be used towards your CPD hour’s.
Meeting takes place at 5pm, on the first Tuesday each month.
Please feel free to share this invite with your colleagues.
How to log on to teams on a home device:
- Ensure you have received the invite to your personal email address
- Check your email for the Teams Meeting invite and click the Join Microsoft Teams Meeting link.
- Open Teams on the web or download the app
- Select join as Guest
- Enter your name and choose your audio and video settings
- Click the Join Now button to be admitted into the meeting
- 14April 14, 2021
Leading your Team During Covid-19
Agenda Leading Your Team During Covid-19
A Half Day Virtual Workshop
Course Objectives: This workshop provides operational front line team leaders and managers in Primary Care, with the practical skills and understanding to have greater confidence in dealing with the unique challenges presented by the present Pandemic In particular ensuring continuity of service, resilience of provision and staff well-being.
The sessions provide the opportunity for personal reflection as well as peer-to-peer learning. All delegates will receive a certificate of attendance
Arrival Module 1 90 Minutes
Welcome, Introductions and Objectives · Delivering a sustainable/resilient service
o Maintaining staff safety
o Managing staff sickness and isolation needs
o Maintaining staffing levels – contingency planning
Comfort Break Module 2 90 Minutes
· Remote working for success
o Leading the team
o Managing the team
o Promoting and supporting team-well being
Reflection & Action Plan
Close - 20April 20, 2021
Medical Terminology for Non Clinical Staff (Part 1)
Agenda Medical Terminology for Non Clinical Staff
A One Day Workshop
Course Objectives: The objective of this one-day workshop is to give delegates an insight into the terminology that may be encountered in a practice environment. This will assist people with a non-clinical background to have a basic knowledge of the terms used. The workshop will be interactive and include opportunities for questions and discussion. Arrival Welcome, Introductions and Objectives Building Words
Beginnings, Endings & Core Words
The Cardiovascular System
Blood and Lymphatics
Break The Digestive System The Respiratory System
The Urinary System
Break The Nervous System The Sensory Organs
· Ears, Eyes, Nose and Mouth
· The Skin
The Muscular and Skeletal Systems
Break The Reproductive Systems · The Female System
· The Male System
The Endocrine System
Tests, Investigation and Abbreviations
Questions and Close - 21April 21, 2021
How to Deal with Violent & Aggressive Patients
Agenda How To Deal With Violent & Aggressive Patients
A Half Day Workshop
Course Objectives: This workshop provides operational front line staff, in Primary Care, with the skills and understanding to be have greater confidence in dealing with any aggressive behaviour, which they may experience, safely It also provides the opportunity for personal reflection as well as peer-to-peer learning. All delegates will receive a certificate of attendance
Arrival Welcome, Introductions and Objectives Why do patients become aggressive?
· Triggers to aggressive behaviour
· Understanding the mind-set of an aggressive person
· The legislative framework
How to Assess the risk
· Stage of escalation
· How we may inadvertently compromise our own safety
· Warning signs & symptoms
Dynamic personal risk assessment
Tea/Coffee How to respond to conflict
· Our natural response to conflict
· PAC/ AIM/LEAP Models
· ‘Red rag’ words and phrases
· Signalling non-aggression through body language
· Acknowledging and responding to strong emotion
Some Practical Scenarios
Reflection & Action Plan
Close - 27April 27, 2021
Succeeding with Difficult People
Agenda Succeeding with Difficult People
A Half Day Workshop
Course Objectives: The aim of this workshop is provide delegates with the skills to deal with difficult people in the workplace. These may be patients, colleagues or other people they meet in work situations. By the end of the workshop delegates will be more confident in their ability to deal with these tricky situations.
Arrival Welcome, Introductions and Objectives Defining Difficult Behaviour
Is it Me?
The Importance of Assertiveness
Ten Types of Difficult Behaviour
The Importance of Listening Skills
Interpreting Body Language
Break Types of Aggressive Behaviour Dealing with Non Violent Aggressive Behaviour
Some Basic Steps
· Assertive language and techniques
Personal action planning
Questions and Close
Primary and Community Care Academy
Betsi Cadwaladr University Health Board